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AdaptivOps invites you to their event

How to Measure Success in Operations

About this event

Join Sowmya Srinivasan, VP of Strategy & Operations - Customer Adoptions and Renewals at Informatica for a 30 min. session on measuring success in your operations.

Sowmya has 18+ years experience measuring success across multiple departments including customer success, customer support, and recurring revenue. In this session, Sowmya will share her method for planning, reviewing, and implementing metrics across departments. Attendees will walk away with actionable insights for measuring what matters in their operations.

Attendees are encouraged to bring questions for the final 10 minutes of Q&A.

This event is suggested for professionals in all operations departments looking to expand their careers.


  • 10am-10:05am: Opening Remarks
  • 10:05am-10:20am: Interview
  • 10:20am-10:30am: Q&A

Hosted by

  • Guest speaker
    Sowmya Srinivasan Vice President of Strategy & Operations - Customer Adoptions and Renewals @ Informatica

    As the Vice President, Strategy & Operations, Office of the Chief Customer Officer at Informatica, I am responsible for driving strategy and execution of key initiatives for Customer Success, Customer Support & Recurring revenue organizations.


The cross-functional operations community

A cross-functional community for operations professionals. We believe that operators have the power to create monumental change within their organizations, and our mission is to empower them to do so by providing a space to collaborate, learn, and grow!