Academy Workshop webinar: The impact of the Official Injury Claim (OIC) portal on reducing injury claims

Join us for an insightful webinar where we explore the key trends shaping motor third-party claims and how insurers can navigate both challenges and opportunities. We’ll discuss strategies to mitigate claims inflation on property damage, and hire claims through the use of data and digital tools. We’ll cover the critical role of fraud detection technologies in validating credit hire claims, and gain valuable insights into the evolving personal injury claims landscape, including the impact of the fixed costs regime on claim management. Finally, you’ll learn how adopting a data-driven approach can transform claims handling strategies, driving smarter decisions and better outcomes for all stakeholders. Don’t miss this opportunity to stay ahead in the ever-changing world of motor insurance claims.

By the end of this session, you will be able to:

1. Identify the key trends across motor third party claims in 2024
2. Recognise opportunities to mitigate claims inflation on property damage and hire claims, particularly through the use of data and digital tools
3. Explain the ongoing importance of fraud tools in validating credit hire claims 
4. Explain the changing landscape in personal injury claims and the impact of the fixed costs regime
5. State the importance of a data-driven approach to establishing effective claims handling strategies

Please refer to the helpful User Guide for instructions on how to join and participate in webinars.