About this event
In recent years we have seen many companies including multichannel retailers struggle to meet increasingly dynamic customer needs and to be competitive in a more disruptive and rapidly changing market.
These difficulties have become more evident through the COVID-19 pandemic, especially in retail markets where pure play digital retailers dominate.
In this webinar you will learn:
- How customer demands and expectations have changed in 2021
- How to improve your customer’s experience through challenging your current service level expectations
- How to objectively evaluate the end to end supply chain through our global benchmarking approach
- Operational models for multichannel retailers that increase agility and efficiency
- The framework we use to ensure any change to supply chain improvements are low risk, faster, of greater benefit and sustainable
Register for this free webinar to secure your place.
Hosted by
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Guest speaker
Chris Foord Regional Director NZ @ Argon & CoG
Chris Foord is the Regional Director, Argon & Co NZ. Previously with The Warehouse Group, Fonterra, M&S and Sainsbury’s. Chris is a supply chain professional with strong international experience across the value chain in multinational retail and consumer goods.
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Guest speaker
David Bissett PartnerG
David Bissett is Partner at Argon & Co with expertise in supply chain, commercial and retail operations transformation, with IT, customer proposition, digital marketing and e-commerce.
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Guest speaker
Tessa Boyle Head of Supply Chain @ MeccaG
Tessa is a seasoned supply chain professional having worked across FMCG and Retail both in Australia and Europe. She is currently leading the Supply Chain Transformation for the retailer Mecca.
Argon & Co
A global management consultancy that specialises in operations strategy and transformation.
