Building a seamless support team: the intersection of people and AI, with Assembled and Salesforce

The best customer support experiences are rarely raved about. But modern teams know that it takes a careful orchestration of talent, teams, forecasting, and tooling to support customer needs. Join us to learn how global support leaders are achieving best-in-class customer experiences leveraging Salesforce Service Cloud and Assembled.

You’ll hear from the experts at Assembled, Salesforce, and our customers to learn how industry-leading brands:

• Toggle seamlessly between AI, BPO, and in-house agent support
• Build AI-powered workflows to make human support even more productive
• Forecast, report, and schedule efficiently for Service Cloud Omni-Channel
• Ensure access to reliable, real-time data across all the team’s essential tools