About this event
Join Assembled, evaluagent, and Intercom as we discuss a customer-centric approach to building a support tech stack and the benefits of choosing best-in-category solutions.
You'll hear from support leaders and industry experts about ideal tool setup, best practices for getting teams up to speed quickly, lessons learned along the way, and more.
More about Assembled + evaluagent + Intercom:
To help support teams deliver even better AI-powered customer experiences, we’re bringing the best of WFM + QA + help desk together in one seamlessly integrated offering.
Other platforms that promise a consolidated experience all under one brand can lead to clunky workflows, compromising on functionality, and low-quality results. With our integrated bundle — infused with AI and automation throughout — teams can eliminate manual work while maximizing ROI and customer value, while never sacrificing quality.
Hosted by
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Team member
Archit Kumar Partnerships @ AssembledT
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Guest speaker
Brad Herrington Principal Consultant @ Footpath Consulting GroupG
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Team member
Jeremy EckmanJE T
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Guest speaker
James Marscheider Chief Commercial Officer @ evaluagentG
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Guest speaker
Bobby Stapleton Sr. Director Customer Support @ IntercomG
Assembled
Support operations platformThe Assembled support operations platform combines modern workforce management and AI-powered issue resolution to scale great customer support. Leading companies use Assembled to ensure the right resource is in the right place at the right time to create exceptional customer experiences.
