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About this event
In an economy like this, your company’s leadership has probably already asked how your department can do more with less. This means that now more than ever, workforce managers and support leaders must learn to illustrate cost savings and efficiency gains in a compelling, resonant way.
The challenge? Speaking the language of workforce management (WFM) with people outside of the function can feel like trying to navigate international travel without a translator or a map.
In this webinar, we’ll give you the tools you need to effectively communicate with leadership about the ROI of WFM using data-driven storytelling techniques that are sure to get you promoted.
You’ll learn:
Hosted by
The Assembled support operations platform combines modern workforce management and AI-powered issue resolution to scale great customer support. Leading companies use Assembled to ensure the right resource is in the right place at the right time to create exceptional customer experiences.
