British Retail Consortium invites you to their event

Building Flexible Work Models & Resilient Teams

About this event

The BRC and Marsh invite you to an exclusive webinar designed to set your teams up for success, and how flexible models can unlock greater resilience, and the vital role HR plays in detecting hidden disengagement and driving agility, engagement and productivity.

In the fast-paced retail landscape, building resilient talent means understanding how employees experience work and designing work models that encourage engagement, agility and performance. 

This means designing work around employee experience to drive engagement, agility and performance. Worryingly, about 26% of the workforce today are staying only because they feel they have no alternative. These employees meet basic performance metrics but quietly withdraw discretionary effort, which undermines business outcomes.

Attendees can expect:

  • An interactive session with a Q&A featuring experts from Marsh 
  • Practical insights on flexible work models that restore real productivity 
  • A discussion with peers on identifying and addressing hidden disengagement 
  • Action planning for immediate next steps to reduce change fatigue and boost discretionary effort

Join us for this insightful webinar to explore how to build resilient talent by truly understanding employee experiences and designing work models that foster engagement, agility, and performance. 

We look forward to welcoming you! 

British Retail Consortium

Our mission is to make a positive difference to the retail industry and to the customers it serves.

The go-to trade association for all UK retailers, promoting the story of retail, shaping debates and influencing the issues that matter to the industry.
BRC membership is open to UK retailers, retail-related trade associations and companies who provide services to the retail sector.