Decisions in Risk: Insurance as a strategic tool

Retail finance teams are facing rising insurance costs, evolving risks, and increasingly complex claims environments.

This webinar will provide a clear, practical view of how insurance is impacting retailers’ financial performance, looking beyond compliance to explore insurance as a strategic tool for managing cost, liquidity, and cash flow.

This session will examine:

• The key drivers behind insurance cost pressures
• How retailers can structure programmes more effectively
• Best practice in claims management and recovery, including the role of interim payments following major incidents

It will also explore emerging and future insurable risks, and how AI is shaping both claims handling and fraud detection.

With insight into operating across different insurance markets, including the UK, Ireland, Europe, and the USA, members will leave with practical guidance to strengthen recovery outcomes, manage risk exposure, and make more informed insurance decisions.

Key takeaways

• Understand the main drivers behind rising insurance costs and how finance teams can take a more proactive, strategic approach to managing them.
• Recognise how insurance can be used as a financial lever to support liquidity, cash flow, and resilience—not just compliance.
• Improve claims management and recovery outcomes, including the role of interim payments following major incidents.
• Anticipate emerging and evolving insurable risks, including the growing impact of AI on claims handling and fraud.
• Navigate differences and considerations when operating across major insurance markets, including the UK, Ireland, Europe, and the USA.