About this event
Customer acquisition costs are putting pressure on marketing budgets, while traditional loyalty programs deliver diminishing returns. If your program mainly rewards spending, it risks becoming just another discount mechanic.
Join Scott Brinker (Chiefmartec) and Séraphie De Tracy (Brevo) to learn how leading brands are shifting to Smart Loyalty—rewarding advocacy (reviews, UGC, referrals) to turn retention into compounding growth.
In this session, you’ll learn how to:
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Scott Brinker, dubbed the "Godfather of Martech" by Ad Age, has been analyzing marketing technology and its impact on marketing organizations for more than 18 years as editor of chiefmartec.com. He previously served as VP of Platform Ecosystem at HubSpot and before that was co-founder and CTO of ion interactive, a pioneering no-code platform for interactive content. Scott authored the best-selling book Hacking Marketing and co-authored The New Automation Mindset. He holds graduate degrees in computer science and management from Harvard and MIT.
Brevo is the all-in-one customer platform that helps you boost customer engagement, retention & marketing ROI at scale across all web and mobile channels.
Founded in 2012, Brevo is a profitable unicorn with 1,000 employees, €200M+ in annual revenue and 600,000 customers.