Adding AI to Your Customer Experience: A Fireside Chat with Broadvoice’s New Product Leader, Joao Camarate

AI is dominating the CX conversation in today’s marketplace. In fact, some 96% of execs say it's the hot topic in the boardroom this year. What’s more, 81% of contact center execs are investing in agent-enabling AI, according to Deloitte.  

Are you?  

Product Leader Joao Camarate is sitting down with our VP of Product Marketing, Malachi Threadgill, to look at the impact AI is making on the customer experience — and our product roadmap.  

In this session, you’ll learn:  

• How AI is impacting the customer experience  
• What your center can do to stay relevant in the age of AI 
• What our philosophy and approach is to make modern contact center technology accessible to businesses of all sizes