About this event
AI is dominating the CX conversation in today’s marketplace. In fact, some 96% of execs say it's the hot topic in the boardroom this year. What’s more, 81% of contact center execs are investing in agent-enabling AI, according to Deloitte.
Are you?
Product Leader Joao Camarate is sitting down with our VP of Product Marketing, Malachi Threadgill, to look at the impact AI is making on the customer experience — and our product roadmap.
In this session, you’ll learn:
Hosted by
Broadvoice | GoContact simplifies communications for mid-market businesses with cutting-edge, customer-centric cloud-based UCaaS and CCaaS solutions, enabling seamless, personalized CX across digital channels at every touchpoint.