About this event
Do you understand your customer feedback but lack the competitor angle? Or do you analyze online reviews and customer satisfaction surveys but struggle to connect the dots between them? Customer feedback comes from many sources, among them online reviews and customer satisfaction tracking surveys. Bringing them together has been a constant challenge only mastered by a few. Join the data-revolution and learn how to:
- pipe different data sources with different variables into a single project
- analyze open feedback across sources to gain over-arching insights
- benchmark against the competition with closed and open questions
Join André & Pascal for the May 7th session to take the first steps in becoming a data wizard. We'll wrap up with a Q&A session so you can gain additional clarity!
📅 Mark your calendars and join us on May 7th at 4 pm UTC / 4 pm GMT / 12 pm ET.
Hosted by
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Team member
André Seelmann Head of Customer Success @ CaplenaT
With lots of market research experience, I am driven by turning data into actionable results. I am striving for making data analysis with Caplena a pleasant and fun user experience. So please don’t hesitate to reach out to find the best solution for your data on our platform ;)
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Team member
Pascal de Buren Co-Founder @ Caplena AGT
Building great software products is my passion. I'm an experienced machine-learning engineer working on natural language processing and computer vision. Ask me anything technical and non-technical about Caplena and AI in general :)
Caplena
Where open-ends turn into insightsWe're the AI feedback analysis platform that's transforming how brands and market research agencies discover insights. Combining open-ended text with quantitative variables, we empower you to turn overwhelming waves of feedback, reviews and NPS survey data into actionable opportunities.
