About this event
As another quarter comes to a close, we're excited to host our Quarterly Product Update webinar again! Join André (Head of Customer Success), Rob (Customer Success Specialist) and Sebastiaan (Senior Backend Software Engineer) for our third Product Update webinar of the year.
We’ll walk you through the new features and updates in Caplena, with a focus on new ways to explore your data, uncover insights and act on them.
You'll learn more about:
- The Custom Insight Element: bring any visualization idea to life with prompts (charts, tables, maps, and more)
- Proactive Insights: Caplena now monitors your data and surfaces interesting insights before you ask
- Tasks: turn any insight into a followup task and assign it to the right team member
- Insight Agent's new capabilities: just ask it to create a Smart Column, schedule an alert, or fine-tune your topic collection with the Magic Wand
🙋♀️ After the session, stay and join us for a live Q&A.
📅 Mark your calendars for September 29th at 4 PM CEST (GMT+2) / 3 PM BST (GMT+1) / 11 AM EDT (GMT-4)
Hosted by
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Team member
André Seelmann Head of Customer Success @ CaplenaT
With lots of market research experience, I am driven by turning data into actionable results. I am striving for making data analysis with Caplena a pleasant and fun user experience. So please don’t hesitate to reach out to find the best solution for your data on our platform ;)
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Team member
Sebastiaan Huber Senior Backend Engineer @ CaplenaT
Sebastiaan is a Senior Backend Engineer specializing in backend API development. He transitioned into tech after an academic journey in physics, earning a PhD in computational materials science. His research involved simulating atomic-level properties of materials, which sparked his interest in software development for scientific simulation workflows. Originally from the Netherlands, Sebastiaan moved to Switzerland to pursue his passion for mountain sports such as skiing, biking, and hiking.
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Team member
Robert Wiesmann Customer Success @ CaplenaT
I’m a Customer Success Manager at Caplena, helping companies turn customer feedback into actionable insights. With a background in Customer Success and Business Psychology, I enjoy making complex topics simple and practical. I love sharing insights, best practices, and tips on getting the most out of customer feedback and Caplena.
Caplena
The most flexible feedback intelligence layer. Powerful for experts, effortless for everyone.Caplena turns open-ended feedback into precise, actionable insights—without rigid CX tools. Built with Swiss precision, it combines deep analytics with intuitive simplicity so research and business teams can move faster. Trusted by 200+ brands like DHL and Lufthansa.
