About this event
COVID-19 pandemic has had a profound impact on retail and consumer behaviour. eCommerce, which was considered as something which will grow in the future, has doubled or tripled in just two months. It is gaining new users and is also forcing retailers to adapt their processes in order to survive.
Experts believe that this is now the new reality of commerce – online shopping studies indicate that over half of the consumers will not return to the same level of interaction with physical stores as it was before the crisis. This will affect not only giant fashion or general merchandise retailers but also for groceries, SME’s and logistics companies. Everyone needs a new strategy for how to maintain customer loyalty and offer great service from customer relationship to handing over the parcel.
On May 14th, Indrek Oolup, Cleveron’s Founder and Head of Business Development, will share his knowledge and experiences on how retailers have reacted and acted in order to survive in this crisis and come out as winners.
You will learn about the global trends in general merchandise and grocery last mile delivery
Join our webinar to learn how others have achieved success. You also have the opportunity to participate in the Q&A.
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Cleveron, a global leader in developing robotics-based last mile delivery automation solutions for retail & logistics.
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