About this event
Email and SMS are essential parts of the Shopify retention stack. But not every customer opens another email, clicks another campaign, or responds to another automated message.
Join PostPilot and Consio for a practical 30-minute webinar on how Shopify brands can complement their existing retention programs with direct mail, AI-powered phone calls, and SMS.
You’ll learn how to:
Featuring:
Ben Walter, Head of Partnerships at PostPilot
Nigel Bannister, Head of Partnerships at Consio
Built for retention leaders, ecommerce operators, CRM teams, growth marketers, CX leaders, and Shopify brand founders.
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Ben Walter is a partnerships leader at PostPilot, helping Shopify and DTC brands drive sustainable growth through high-impact ecosystem partnerships. He has scaled partner programs from 0 to 700+ revenue-driving partners, influencing more than 40% of total acquisition across integrations, agencies, co-marketing, and ecosystem strategy.
Nigel Bannister is Head of Partnerships at Consio, the AI phone platform built for ecommerce and Shopify brands. He works with technology partners, agencies, and ecommerce teams to help brands turn phone calls, AI voice agents, SMS follow-ups, and proactive outreach into a measurable revenue channel. At Consio, Nigel helps brands scale more personal customer conversations across abandoned carts, VIP outreach, product guidance, and support moments while tracking the impact on conversions and attributed revenue.
Consio helps ecommerce brands deploy customer-facing AI agents that resolve issues with the right tone, brand voice, and escalation paths, across voice and messaging.
