AI Agents That Actually Work: Building the Ultimate CX Stack

Ecommerce CX teams need more than drafted replies. They need AI agents that can actually help resolve support workflows, escalate when needed, and keep conversations moving 24/7.

Join Richpanel and Consio for a live demo of an AI-first CX stack built for ecommerce and DTC brands.

In this practical session, we’ll show how Richpanel and Consio work together across the full customer support lifecycle, from first contact to resolution, escalation, and follow-up.

You’ll see:

• How AI agents handle common ecommerce support scenarios end-to-end
• How escalation to human agents works in practice
• How Richpanel and Consio support the full CX workflow
• How support teams can reduce repetitive work without losing control of the customer experience
• What it actually takes to launch an AI-first CX stack

This is not a generic AI panel or theory session. It’s a demo-heavy webinar built for CX leaders, support managers, support ops teams, and ecommerce operators who want to see what AI support looks like when it actually works.