About this event
Your CX team already answers customers. But what if those conversations could also drive more revenue?
Join TalentPop and Consio for a live playbook on how Shopify brands can turn high-intent customer moments into personal, revenue-driving conversations.
TalentPop brings trained ecommerce CX specialists who can support shoppers with a human, brand-safe concierge experience. Consio brings the phone, SMS, AI assistance, Shopify context, and revenue attribution layer to help teams launch and measure these workflows at scale.
Together, we’ll show how Shopify brands can combine human agents and AI to follow up with abandoned cart shoppers, support VIP customers, guide product questions, and turn everyday support moments into measurable revenue.
You’ll learn:
Built for CX leaders, support managers, ecommerce operators, retention teams, and Shopify brand teams who want to create more personal customer experiences while driving growth.
Hosted by
Nigel Bannister is Head of Partnerships at Consio, the AI phone platform built for ecommerce and Shopify brands. He works with technology partners, agencies, and ecommerce teams to help brands turn phone calls, AI voice agents, SMS follow-ups, and proactive outreach into a measurable revenue channel. At Consio, Nigel helps brands scale more personal customer conversations across abandoned carts, VIP outreach, product guidance, and support moments while tracking the impact on conversions and attributed revenue.
Garrett Allday is Partnerships Manager at TalentPop, where he helps ecommerce and Shopify brands scale high-quality customer experiences through trained CX specialists. He works with brands and partners to improve support operations, customer satisfaction, and revenue-focused customer conversations while keeping the experience personal and brand-safe.
Consio helps ecommerce brands deploy customer-facing AI agents that resolve issues with the right tone, brand voice, and escalation paths, across voice and messaging.
