Lessons from the top: Briefing with Chris Taylor and Sarah Walker, National Highways

National Highways is delivering one of the biggest infrastructure programmes for a generation.

We meet Chris Taylor, Director, Complex Infrastructure and Sarah Walker Head of Communications and Engagement, Complex Infrastructure at National Highways. Sarah and Chris lead the direction and communications of a multi billion pound programme including A303 Stonehenge, A14, A428 and the third Road Investment Strategy.

Chris and Sarah reflect on what’s needed for success and what lessons can be learnt by the next generation of projects. They’ll talk about how communications and engagement can drive programmes forward.

These themes include:

• Leadership: Working with thousands of people – within National Highways, government, consultants and contractors
• Stakeholders: Balancing competing demands from diverse stakeholders with complex hopes and fears
• Communications: Campaigns matter and deliver value; owning your own story is critical to explaining your project, building credibility with decision makers and asking others to support you