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Curbside invites you to its webinar

Proven Practices for Delivering 5-Star Omnichannel Experiences

About this webinar

Retailers are investing heavily in technologies to support an increasing number of omnichannel customers with services like mobile order ahead and click-and-collect fulfillment. This webinar will focus on how to make these programs work at every store location. Maximizing the ROI on these digital store investments requires the right tools to empower store associates and the right tech to execute and scale these programs.

Join guest speaker Ananda Chakravarty (Senior Analyst at Forrester) and Jaron Waldman (CEO of Curbside) as they share insights and learnings from across the industry on the tools and processes that enable associates to drive high customer ratings and repeat purchases.

In this webinar, you’ll learn:

  • How to avoid store bottlenecks with the rapid growth of mobile order ahead programs.
  • Find out about new tools that empower store associates to gain better visibility into the pickup process and scale order ahead programs.
  • Learn why stores need to invest in new processes and training to meet the expectations of customers and drive repeat sales.

Hosted by

  • Speaker
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    Guest Speaker Ananda Chakravarty Senior Analyst @ Forrester

  • Speaker
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    Jaron Waldman CEO @ Curbside

Curbside

Know When Your Customers are Arriving.

Curbside connects stores and restaurants with mobile customers. Our solutions make ordering ahead and picking up merchandise or food easy and efficient. Founded by former Apple experts in location services in 2013, Curbside works with leading retailers such as CVS, Nordstrom and Sephora, and leading