About this event
We’ve had a challenging couple of years and a crazy 2022. So what’s coming in 2023? Will markets stabilize, have CS teams been affected by current changes, will layoffs and hiring freezes stop, or are these trends a sign of bitter things to come?
We’re inviting four of the best CS leaders and influencers to debate and share some insights on what Customer Success will actually look like in 2023.
On the 6th of December at 8:30 AM PST / 11:30 AM EST* we discuss in detail:
*If you can’t join us live, don’t worry! We’ll send the recording to all registered attendees.
Daphne is obsessed with delivering great experiences and excellent outcomes to clients. Before joining the Customer Success Leadership team in Hubspot, she headed Customer Success for a Payments Platform and her role there spanned GTM and Product.
Maranda is a a ground-up builder with a passion for setting up the right teams, systems, processes, and overall infrastructure to take both the team and the company to the next level. She has over 20 years of experience both working in and building world-class operations and extensive experience building and scaling teams in early and mid-stage startups.
Peter is a Senior-level Marketing and Customer Success professional with extensive experience working with wide-ranging clients of both SaaS and On-Premise engagement models. An industry researcher for client engagement best practices.
I am a product-led growth marketer with more than 15 years of experience in the field, focused on GTM strategy, messaging & positioning, and competitive intelligence.
As the CEO of Custify, Philipp Wolf helps SaaS businesses deliver great results for customers. After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change. He founded Custify to provide a tool that lets agents spend time with clients—instead of organizing CRM data.
Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.
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