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DELIVER invites you to their event

𝐃𝐚𝐲 𝟏 : Retail Leaders Masterclass | Resilience, Community and Innovation

About this event

Hakan Dogu will open this Retail Leaders Masterclasse by sharing how Renault is reinventing OEM after sales downstream supply chain in the storm. Alice Hagger will join the our e-stage to explain why and how Covid leads Made.com to to focus on what makes their success: their community. We'll close this session with Gionata Galdenzi who will explain The perfect E-project of Moschino.

Find the whole transcription of the session HERE

Hosted by

  • Guest speaker
    Arzu Soyturk SVP Aftersales @ Renault

    Covid has impacted automotive value chain deeply as many of the spare part manufacturers and car assembly factories closed during the crisis making day to day operation a daily challenge. Most of the car retail stores were also forced to close, making part retail even more challenging.

  • Guest speaker
    Alice Hagger Head of Brand @ Made.com

    Community has always been at the heart of everything that we do at MADE. It is truly our founding foundation. In this extraordinary period, it seemed essential to us to rely more than ever on these fundamentals, or even to go back to certain basics.

  • Guest speaker
    Gionata Galdenzi ECommerce Director @ Moschino

    Moschino is based on a hybrid model Ecommerce, the scope is to have core assets inhouse and the others managed by partners. The main concept is to become fast and give to the different customers all the information they need. The E-world is always more vertical for skills and knowledge.


The European Rendezvous for e-Logistics

DELIVER 2020 - Online on 8 + 9 October 2020 | Europe's largest elite event in retail operations