Delta Capita invites you to their event

Bringing Consumer Duty to life

About this event

Bringing Consumer Duty to life

As we enter into the new year, the deadline for financial services firms to comply with the new Consumer Duty regulations is fast approaching. These rules will require most firms to make fundamental and wide-ranging changes to the way they do business - from product governance to pricing and customer support.

To bring these challenges to life, Delta Capita is hosting a webinar to discuss the major issues firms have been grappling with since the first Consumer Duty consultation was published last year. Delta Capita is a leading global managed services, technology solutions and consulting provider with a unique combination of experience in financial services and capability in technology innovation.

There are many questions to answer, such as:

  • How far should you take your firm's obligations to vulnerable customers?
  • What is proportionality and how can you use it to streamline your implementation?
  • What management information should you capture, and how can you use it to evidence good customer outcomes?
  • What technologies can firms adopt to help them address the challenges that Consumer Duty presents?

To help answer these questions, Delta Capita is joined by Saxo, a large brokerage and investment firm headquartered in Denmark, and, an Edinburgh-based RegTech company whose ‘machine line of defence’ is enabling firms to reduce risk and put customers at the heart of their operations.

This engaging and interactive webinar will look at the real-life, practical steps the industry is taking to bring Consumer Duty to life; and how you can deliver lasting cultural change to meet the regulator’s demands.

Hosted by

  • Team member
    FP T
    Flo Parkes Marketing Manager @ Delta Capita

  • Team member
    SO T
    Simon OMalley CFO @ Saxo

  • Team member
    NW T
    Nick Wilcock Director

  • Team member
    Vinita Ramtri APAC COO @ Delta Capita

    APAC COO at Delta Caputa

  • Team member
    JT T
    Joseph Twigg CEO @ Aveni

  • Team member
    GT T
    Gabriele Trevisan

  • Team member
    GW T
    Gracie Willacy

  • Team member
    KK T
    Karan Kapoor

Delta Capita

Reinventing the Financial Services Value Chain

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and technology provider.