Digital Workforce invites you to their event

Live Webinar: How Agentic Automation Transforms Customer Experience in PMI Claims

About this event

In this live webinar, Hugh Pelling and Kieran Watts explore how agentic AI, such as the Agent Workforce Agents, can work alongside human experts to reduce friction, boost efficiency, and enhance the experience for both customers and claims teams.

They’ll share real-world insights from the world of Private Medical Insurance (PMI), where clarity, responsiveness, and accuracy are essential.

Key takeaways:

  • What’s broken in today’s digital claims journeys, and how agentic AI can help fix it
  • What “agentic automation” means in practice for traditional claims services
  • Where human expertise and AI agents work best together in PMI
  • Barriers to adoption in PMI claims and how to overcome them
  • Real examples of claims processes have dramatically improved with AI agents
  • Advice for teams just starting out with agentic automation

Don't miss your chance to tune in!

Do you have specific questions or challenges you’d like us to address? You can submit your questions when registering for the webinar, and our experts will discuss them during the live Q&A session. Don’t miss this opportunity to get personalised insights from our speakers.

Hosted by

  • Guest speaker
    G
    Hugh Pelling Sales Director UK&IE @ Digital Workforce

  • Guest speaker
    G
    Kieran Watts Industry Lead, Claims Innovation @ Digital Workforce

Digital Workforce

Digital Workforce, a leader in automation and AI, enables smarter, more efficient work.

We help organizations transform knowledge work and automate complex processes with its Outsmart platform and Enterprise AI Agent solutions. Over 200 global clients rely on the company to reduce costs, improve customer experience, and accelerate digital operations, especially in healthcare. Est.2015