About this webinar
Make sure your Sales Team never has to deal with a support question in chat again with Drift Bot for Help.
This new feature can be broken down into two key components – article lookup and ticket creation. When your customers chat in with their support questions, Driftbot for Help will scour your knowledge base for relevant help articles. If it doesn’t find any or the ones it does aren’t helpful, Driftbot for Help will submit a ticket to your support team on behalf of your customer.
In this webinar we'll dive into how you can give your customers a better experience and in return give your sales team more time to sell. We will cover: