About this event
How was your peak season? If you lead HR or operations through the final months of the year, you’ll know the strain rarely comes from this quarter alone. It comes from decisions made months earlier, and the ones that never happened.
This Personnel Today webinar, in association with Protime, looks at why starting your workforce planning for peak periods now will help your business be stronger and more resilient in the 2026 ‘golden quarter’.
Failing to have the right disciplines in place early risks putting your business under unnecessary pressure at a busy time. And by January, the impact is clear: overtime embedded in rotas, sickness absence rising, capability stretched across sites and shifts, and labour costs running high.
The focus is simple: start workforce planning now to build a stronger, more controlled peak period in 2026.
The webinar will look at how to use workforce data to improve budget certainty, right-size staffing without compromising service or wellbeing, and surface skills gaps early so you can scenario-plan for demand swings across sites and shifts.
Personnel Today consulting editor Jo Faragher is joined by Simon Garrity, workforce management solutions expert at Protime; Jane Bunting, head of human resources at CareCo; and Hayley Macdonald, director of people and organisational change for AICPA & CIMA.
The session will cover:
- How to turn time, overtime and absence insight into budget clarity
- How to get staffing levels right without compromising customer experience or putting extra strain on teams
- The importance of staff wellbeing and experience while keeping costs under control
- Ways to discover skills gaps early and manage scenario-planning for demand swings
- How to keep a grip on labour costs through the 2026 peak period.
This free 60-minute webinar includes the opportunity for the audience to ask questions.
Enter your email at the top of this page to register
Hosted by
-
Team member
Jo Faragher Consultant editor @ Personnel TodayT
Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines.
-
Guest speaker
Jane Bunting Head of Human Resources @ CareCoG
Jane Bunting is Head of Human Resources at CareCo UK, where she leads the people agenda across the business. Since joining in 2017, she has built and scaled CareCo’s HR function to support significant growth, embedding a culture of continuous improvement, wellbeing, and safe, inclusive working practices. Jane oversees the full employee lifecycle, partnering with leaders to strengthen capability, engagement, and operational performance.
-
Guest speaker
Hayley Macdonald Director of People & Organisational Change @ AICPA-CIMAG
Hayley Macdonald is Director of People & Organisational Change at AICPA & CIMA; the most influential body of professional accountants in the world. With over a decade’s experience in HR leadership, she specialises in empowering leaders to drive complex change initiatives across global teams by leveraging organisational design and change management, creating a seamless connection between business strategy, people priorities, and an exceptional employee experience.
-
Guest speaker
Simon Garrity Workforce Management Systems Specialist @ ProtimeG
Simon Garrity is a Workforce Management Systems Specialist at Protime UK. He specialises in helping organisations improve productivity, commercial performance and employee experience through technology. He is responsible for the UK business of Protime, a market leader in employee work scheduling, time registration, access control and visitor registration.
