eConsult Health Limited invites you to their event

eConsult Product update - September 2022

About this event

It’s the end of summer but we’ve been working hard through the heat to keep bringing you the features that make a difference to your day!

Make sure you join us to hear about the big changes available or soon to be ready for you to use.

We’ve not only been improving our Smart Inbox, getting it into users’ hands and getting it ready for interoperability and coding, but we’ve been also working on bringing you real value add features like eConsult Lite. It’s not the same eConsult Lite you have now, but one that goes into your Smart Inbox queue, to be triaged alongside patient-submitted requests. Plus, it’s much easier for your admin or receptionist to use!

In the webinar, we’ll take you on a tour of our upcoming patient experience redesign and talk about the conversations we’ve been having with clinical users and patients about our urgent warnings, and how we might be able to make improvements.

Last but definitely not least, we’ll be talking about all the features that your practice can customise to tailor eConsult to your needs - now and in the future.


In this session, we'll run through…

  • Smart Inbox: SMS and email replies; eConsult Lite; Saving & coding to record
  • Patient experience redesign
  • Capping and demand management changes
  • Customisations - what’s available now and what’s coming up
  • Urgent warning changes and survey findings

To ensure we deliver what you want, we’re focusing more on piloting new features with groups of practices - so make sure that you’re signed up to our user research group to be the first to find out about these!

Your feedback is helping us prioritise what new features we develop and how we improve eConsult to better suit your needs and those of your patients. You can have a look at our roadmap at any time to feedback or submit new ideas.

Join us to find out how together we're evolving eConsult!

Register now so you don't miss out! If you can't make it, you'll still be sent a link to rewatch the webinar once it's over. After the webinar, you or your colleagues can always come back to this page and register to watch it on-demand after the webinar has finished.

Hosted by

  • Team member
    CC T
    Clayton Cosgrove

eConsult Health Limited

The front door to healthcare

We've created the most widely used digital triage systems in the NHS across primary and secondary care.

We're born from the NHS and led by working clinicians, prioritising safe and effective triage to ensure patients receive the right healthcare first time, every time.