About this event
We recently embedded a Conversational AI agent, Alexis, in our docs to help reduce the support burden for documentation-related questions. Alexis is now successfully handling over 80% of user inquiries across 200 calls per day.
Oswin, Alexis's manager (in other words - the engineer behind the deployment and ongoing optimizations), is going to share all of the nitty gritty details, including:
- how the agent responded in a few real life situations
- how we evaluate success
- how we structured the knowledge base and system prompt, and how we've refined it over time
- how we use client tools to redirect users throughout our docs
We hope to see you there!
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ElevenLabs is an AI audio research and deployment company. As voice becomes a primary interface for using technology, we build AI that makes these interactions effortless and human.
