About this event
As one of the toughest hit industries this year, hospitality is now facing it's largest recovery period.
Our digital panel, designed for hoteliers and those within hospitality, will be an interactive and engaging session with some of the top experts in the industry.
They will be answering questions on the best ways to handle marketing, dos & don'ts, and the marketing strategies, technology and social media they use to drive visibility and bookings.
A loyal customer spends up to 67% more than a new one, so lets talk driving loyalty, visibility and bookings!
Nicola Cook - Head of Marketing - Rudding Park Hotel
With over 20 years experience in marketing within the hospitality industry, Nicola brings a wealth of experience to the sector. Prior to Rudding Park Hotel, she worked at Halcyon Hotel in London and Oatlands Park Hotel in Surrey to name a few.
With a range of experience across all elements of the marketing mix and winner of Best Integral Marketing Campaign by the Hotel Marketing Association 2018, Nicola is a specialist at devising and implementing creative campaigns that get results.
Jade Cooper - Director of Marketing & Communications - M&L Hospitality
(M&L Hospitality is a diversified hospitality real estate investment group with a portfolio of 20 hotels and commercial properties across Asia Pacific and Europe)
Based in Sydney Australia, Jade Cooper brings her a wealth of experience and passion for marketing, branding and hospitality that spans more than 15 years.
Working with M&L Hospitality’s international operators including Accor, Hilton, Hyatt, IHG and Radisson Hotel Group, Jade works to rebrand or launch new M&L hotel properties worldwide, as well as providing ongoing strategic marketing and communications support to on-property hotel teams.
Andrew Metcalfe - Chief Technology Officer - Guestline
Andrew is responsible for ensuring the business maintains its position as one of the hospitality industry’s innovative driving forces and leads product development, infrastructure, technical support and IT functions. Over 4.5 million bookings for the hospitality sector are delivered every year by Guestline’s property management software (PMS).
He joined Guestline from Ve Interactive, an e-commerce technology company where he was chief technology officer overseeing teams of people in the UK, Spain, Romania and France. Prior to that Metcalfe held a variety of engineering roles at OpenTable over six years across search and international engineering.
What to expect
The panel will last for a total of one hour, where the panelists will be answering a set of questions. There will be 15 minutes reserved at the end for audience members to ask any additional questions.
Every registrant will also receive an on-demand video after the event so they can re-watch the panel.
Some of our clients
With an extensive background in digital marketing working with brands across the globe, Trish now focuses on identifying marketing pain points for companies and offering solutions that serve a competitive edge.
We put insight at the heart of our activity to develop marketing strategies and websites that reach your objectives and help you grow your business.
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