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Front Office Sports invites you to their event

Customer Experience vs. Customer Service: Why Having A Strategy For Each Is Important

About this event

You can get fans by having a new star player or a new logo. But the best teams in sports keep fans (and employees) by creating a strong service culture. This takes the right combination of technology, communication, and human empathy.

In this webinar, Purdue University Associate AD Tom Moreland, San Francisco 49ers Vice President of Strategy & Analytics Moon Javaid, and EngageMint Managing Partner David Millay join FOS CEO Adam White to discuss how teams and brands can create more fans with stronger brand affinity by creating and maintaining high quality experiences.

Hosted by

  • Team member
    T
    Front Office Sports

  • Guest speaker
    G
    David Millay Managing Partner @ EngageMint

  • Guest speaker
    TM G
    Tom Moreland Associate Athletic Director - Strategic Initiatives @ Purdue University

  • Guest speaker
    G
    Moon Javaid Vice President of Strategy & Analytics @ San Francisco 49ers