About this event
- Should digital transformation in the back office get as much importance as customer-facing initiatives?
- What does right-sizing IT Service Management in 2021 & beyond mean for public sector organisations?
- What is the one thing that you wish your technology vendor understood to help achieve key result areas?
- Examples of digital transformation projects that have helped both the citizens as well as agents and employees win
Moderator: Paul Cooper, Former A/Director, Digital Health, Department of Health and Human Services
Liz Pollock, Director Technology Programs and Products, Department of Transport
Vijay Shankar, Co-Founder & Director Solutions Engineering, Freshworks
Hosted by
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Guest speaker
Vijay Shankar Co-Founder & Director Solutions Engineering @ FreshworksG
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Guest speaker
Liz Pollock Department of Transport @ Director Technology Programs and ProductsG
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Guest speaker
Paul CooperG
As an independent consultant, Paul specialises in strategic advisory services aimed at helping organisations make the most effective use of information and digital capabilities. He also lectures and researches with Deakin University and Epworth Healthcare in the field of Health Informatics. He has a unique blend of insights from his experience in medical research, IT, business consulting and digital marketing. Most recently Paul was Acting Director Digital Health for Department of Health & Human Services (Vic). Paul obtained a Ph.D at the Walter and Eliza Hall Institute of Medical Research (Melb. Uni), and subsequently a Grad. Dip. Business (Organisational Development) at RMIT University. He has many years of leadership experience including as MD of a UK consulting firm. He is a confident and accomplished leader, presenter and facilitator and has been widely engaged by clients for executive and board level consultancy. Paul brings his energy and talents in eHealth, digital innovat...
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Guest speaker
Tristonne Forbes Managing Director @ CivVicLabsG
FST Media
where the market meetsFST Media & FST Government produces successful technology events and industry insights for financial services and government sectors across Asia Pacific.
