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Modernise and Industrialise Value Chains in the Bank and Enhance Efficiencies in Operations

About this event

Grappling with legacy systems, multi-party processes increasing cost, time to process and data fragmentation across the enterprise continues to impede banks’ digital transformation initiatives and risk obligations.

All while trying to hyper-personalise services, there is a need to increase speed, improve accuracy, and provide scalability in order to get to this point. Streamlining front-to-back data flows and deploying data analytics will remain prerequisites to achieve these desired efficiencies.

Join us as we discuss how to streamline data flows and operations with automation and restructure for optimal service delivery with ServiceNow’s Financial Services Operations. Hear the stories on how Lloyds Bank and Kiwibank have started to streamline data flows and operations with automation and restructure for optimal service delivery without increasing risk.

Hosted by

  • Guest speaker
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    Elisha Harrington Industry Innovation Evangelist @ Servicenow

    Elisha Harrington is an Evangelist on the Innovation team at ServiceNow. In her role, Elisha is laser focused on the future of work, digital transformation, and the power of intelligent systems. As a thought leader in operational improvement and innovation, she is responsible for all efforts to e...

  • Guest speaker
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    Matthew Talbot Head of Financial Services, APJ @ ServiceNow

    Matthew leads ServiceNow Financial Services business in APJ. Previously, Matthew has held senior executive positions at SAP, Sybase, Blackberry, as well as Fintech & high growth companies such as Creative Media Works (BBM) and Mobile365. With 25+ years of Executive Management, Sales, Marketing, O...

FST Media

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FST Media & FST Government produces successful technology events and industry insights for financial services and government sectors across Asia Pacific.