About this event
*Should you not be able to attend, we will send you the recording following the session*
This panel discussion will explore how agencies are improving employee engagement, customer experiences, and reducing friction for their frontlines. We will also discuss the importance of:
Hank is strong leader with a track record in client delivery excellence, creativity and transformation. He takes a pragmatic approach to enabling client outcomes, building strong internal and client relationships based on trust, active engagement and quality delivery
As an independent consultant, Paul specialises in strategic advisory services aimed at helping organisations make the most effective use of information and digital capabilities. He also lectures and researches with Deakin University and Epworth Healthcare in the field of Health Informatics. He ha...
Mel Bennett has over 20 years’ experience in public administration working in the Australian Customs Service, the Department of Immigration and Border Protection and the Department of Home Affairs.
FST Media & FST Government produces successful technology events and industry insights for financial services and government sectors across Asia Pacific.
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