about-me variable
SECAS Team invites you to their webinar

Operational Metrics: What gets measured gets managed

About this webinar

You are invited to the webinar ’Operational Metrics: What gets measured gets managed’ on 20 October 2020.

The Smart Metering Services operate 24 hours a day, 365 days a year. It is essential that they are resilient and deliver the levels of performance needed to meet the needs of the energy market and consumers.

Join this webinar to learn how the performance of the Services is measured and monitored, and how this process has helped identify and resolve performance issues. It will also outline key changes to the performance metrics identified during a recent review carried out by the SEC Panel’s Operations Group Sub-Committee.

If you have a question you'd like to put to the Technical Operations team, please contact the SECAS Helpdesk.

We look forward to you joining us.

Hosted by

  • Team member
    AT T
    Adele Thain SECAS Stakeholder Engagement Manager @ SECAS

  • Team member
    FC T
    Fiona Chestnutt

  • Team member
    RH T
    Robin Healey

  • Team member
    Party Engagement Team SECAS

  • Team member
    AM T
    Adam Musgrave

  • Guest speaker
    HE G
    Huw Exley SECAS

  • Guest speaker
    JM G
    Joey Manners SECAS