About this event
One loves order. One loves espressos. Both love fixing your site.
Join GENE's Head of Engineering, Luke Rodgers & Client Services Director, Duncan Copeland as they show how real-user monitoring turns Adobe Commerce from guesswork into growth.
Most monitoring tools show you snapshots, shiny graphs, or neat averages. But your customers don’t experience “the site.” They experience PDPs, PLPs, baskets and checkouts - the pages that make or break revenue.
That’s why this webinar isn’t about theory. It’s about real user data, the blind spots costing you money, and the tools you already pay for (but probably underuse).
Your Hosts
Luke Rodgers – Calm, precise, and happiest when untangling complex systems. If there’s a bug, he’ll find it - usually before anyone else even knows it’s there.
Duncan Copeland – Duncan spends his days chasing caffeine, steering big eCom strategies and making sure ambitious plans actually get delivered. He’s the guy who keeps clients, developers, and roadmaps all pointing in the same direction (mostly).
Together, they’re the odd couple of Adobe Commerce: one brings order to chaos, the other brings shackets to meetings, and on 9th September, they’ll show you how to:
- Map real user behaviour to PDPs, PLPs, baskets and checkout.
- Trace regressions back to releases and third-party scripts.
- Spot performance debt lurking in the background.
- Use New Relic (plus our free RUM module) for eCommerce-aware monitoring.
- Turn Fastly into a performance powerhouse, not just a CDN.
- Prioritise fixes by commercial impact, not guesswork.
Reserve your spot and see what your customers really feel - before they bounce.
GENE
eCommerce Evolved | We Build, Run & Grow exceptional eCommerce.As Adobe Commerce and Magento specialists, we work with businesses ready to take their eCommerce operation to the next level. Whether that means untangling technical debt, unlocking growth, or engineering standout experiences, we bring clarity and direction where others can’t.
