Global Anti-Scam Alliance invites you to their event
About this event
Inside GASA's 2026 State of Scams in the USA Report
When Americans get scammed, most don't start with the police. According to GASA's 2026 State of Scams in the USA report, produced in partnership with Iris OnWatch, only 40% of victims who lost money reported it to authorities. Far more (58%) turned to commercial organizations, most often their own bank or payment provider. The brands people already rely on every day have become the first place they go when something goes wrong.
That shift matters more than ever. Scam exposure has climbed to 82% of American adults, who face an average of 347 scam attempts per person each year. Scams are also getting harder to recognize: two in three victims now find out they've been scammed only when someone else tells them, up from 45% last year. And the cost reaches well beyond the estimated $37.3 billion Americans lost. Nearly six in ten victims say the experience affected their wellbeing, and one in five saw reduced access to credit.
In this 30-minute session, speakers will walk through the report's key findings and what they reveal about where consumer trust sits today. They'll also discuss the opportunity for banks, platforms, telecom providers, and security specialists to support people at the moment they need it most.
What we'll cover:
Who should attend: Fraud, risk, and AML professionals; product leaders & strategists; customer experience and trust & safety teams; consumer protection advocates; and anyone working to support scam victims.
Hosted by
As Director of the North America Chapter of the Global Anti-Scam Alliance (GASA), Nils Mueller coordinates a cross-industry and cross-sectoral response to the online scamming epidemic targeting millions of people in North America and around the world. The GASA coalition brings together private sector, public sector, and civil society leaders to devise and deploy solutions to protect consumers and fight online scams and fraud. Prior to joining GASA, he served more than 20 years as a Foreign Service Officer with USAID, working across Africa and most recently Southeast Asia, where he led efforts to counter the scamming industry run by transnational organized crime groups.
Eugenia Blackstone is the Chief Marketing Officer for Iris OnWatch. She has been responsible for developing comprehensive marketing strategies for multiple Iris solutions for over a decade, starting as a marketing manager for the business before serving as a Director of Marketing and VP of Global Marketing ahead of her current tenure as CMO. Prior to her time at Iris, Eugenia worked in marketing for major industrial equipment brands, CNH Industrial and Caterpillar. Eugenia received her Bachelor of Science in Marketing from North Carolina Agricultural and Technical State University. She currently serves on the board of directors for NVMS Conflict Resolution Center. Eugenia was named one of Forbes 50 Most Entrepreneurial CMOs in 2024 and listed as one of Pavilion’s Top 50 CMOs to Watch in 2024.
Helen Simonett is an experienced personal lines property insurance leader with deep expertise in product pricing, underwriting, and portfolio profitability. In her current role, she has profit and loss responsibility for Nationwide’s personal lines property portfolio and leads teams focused on product development and underwriting strategy. Before joining Nationwide, Helen held several leadership roles at Travelers in state management and actuarial. She is a Fellow of the Casualty Actuarial Society and graduated summa cum laude from the University of Minnesota with a bachelor’s degree in actuarial science and mathematics.
The Global Anti-Scam Alliance (GASA) is a non-profit dedicated to protecting consumers from online scams. We unite governments, industry, and experts to share insights, strengthen collaboration, and advance effective anti-scam solutions worldwide. Learn more at gasa.org.
