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OmniChannel eCommerce Retail Strategy

About this event

Building an Omnichannel Shopping Experience for eCommerce in 2021

In today’s highly connected marketplace, consumers interact with brands via multiple channels through mobile, websites, review platforms, social media, blogs, physical stores and more. The same person often visits multiple channels of the same brand in their customer journey.

So how can eCommerce businesses thrive in this fast-paced, interconnected ecosystem?

The ability to deliver an integrated shopping experience across all the touchpoints is one major step toward success in eCommerce. Customers like to see consistency across the many channels of the brand.

This integration is key to the Omnichannel experience, which has been shown to increase customer engagement, loyalty, and sustainable revenue and profits.

The Key to Omnichannel Marketing is Integration

So how do you build an Omnichannel shopping experience for your eCommerce brand?

For small to mid-sized businesses, trying to fully manage an omnichannel shopping experience is an extremely difficult task. You have to make sure that your brand messaging, product descriptions and pricing, advertising colors/designs, customer benefits… etc. is consistent.

Join us to learn how to grow your eCommerce business with an integrated, Omnichannel strategy through a selective expert panel to help businesses effectively manage the Omnichannel shopping experience in eCommerce.

🎵 Join LIVE and be entered for a chance to win Airpod Pros 🎶

Hosted by

  • Guest speaker
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    Tim McDonnell Head of Channel Partnerships @ Deliverr

    Tim has nearly a decade’s experience selling SaaS and technology solutions. He’s currently the head of Channel Sales Partnerships -- specializing in new Deliverr Fast Tags for D2C and social selling platforms, and everything in between.

  • Guest speaker
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    Nadav Berger VP of Marketing @ Rise.ai

    Nadav Berger, VP of Marketing @ Rise.ai, the leading Gift Card and Store Credit solution for online brands. With over 7 years of experience in eCommerce, specifically in customer engagement and retention strategy.

  • Guest speaker
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    Jon Knott Senior Partner Manager @ Omnisend

    Jon Knott has spent 7 years in the ecommerce and logistics space most recently in roles at ShipBob, OrderUp and Groupon before joining Omnisend. Jon also holds a board position at GiveNKind, an organization that matches usable (no longer sellable) goods with non-profit organizations in need.

  • Guest speaker
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    Dan LeBlanc Founder & CEO @ Daasity

    With over 20 years of dynamic industry experience, Dan LeBlanc is an analytics, customer experience, and business technology expert. He is passionate about data and is uniquely experienced in helping organizations leverage business insights to drive strategic growth and customer retention.

Gorgias

#1 Helpdesk for Ecommerce

Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.