About this event
Deep into the experience economy, enterprise leaders face critical pressure to choose from over 44,000 providers in order to source the right insights that will enable them to delight their customers and lead their organizations forward. In fact, in attempts to uncover accurate competitive positioning, product-market fit, and customer feedback insights, enterprises spend $73 billion a year on market research.
But, the truth is, sourcing quality insights is no easy feat. The missing link for many companies — finding the right strategic research partner and co-creating a strategic research approach that’s custom-built for complex, evolving needs.
Join Leon Mishkis, COO at NewtonX, Tracy Wang, Senior Research Program Manager, and Zoe Dowling, Principal Researcher at Microsoft, to discover key insights about how they’ve successfully developed flexible research roadmaps through trust and knowledge exchange, empowered by true strategic partnership.
Tracy is a Senior Research Program Manager with the Azure Customer Satisfaction Research Program in Azure Engineering. With a Ph.D. in Cognitive Neuroscience, she brings to Microsoft 15 years of research experience in human memory and attention.
Leon Mishkis is the Chief Operating Officer at NewtonX. Prior to NewtonX, he was an Engagement Manager at McKinsey & Company, leading projects for B2B technology companies in Europe and North America, and he co-founded the HR tech platform Elivade.
A passionate advocate of Customer Experience, Zoe is the Principal Researcher on the Azure Customer Satisfaction program. Previously a senior leader at FocusVision and Kantar, Zoe holds a Ph.D. in Sociology from the University of Surrey, England.
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