About this webinar
How do your colleagues really feel about the service your IT organization provides? Are IT changes making them happier and more productive?
Strategic IT changes - ie. changing the ITSM tool, outsourcing the Service Desk or changing the service provider, making IT customer/employee centric, moving from traditional SLA’s to Experience based measurement, taking chat/chatbot in use or piloting Machine Learning and AI - should always be about making things better for your employees. It's not just about the schedule and the budget – it's about the people. Their happiness is good for business, and should be the ultimate measure of success in important IT projects.
In this webinar, we will cover how to use employee experience data to
We will share examples from our global benchmark, the Happiness Score™ and customer best practices.
If you're planning to implement any strategic IT initiatives or projects during 2019 or 2020, then now is the time to start measuring the employee experience.
Your HappySignals Team
One of the co-founders at HappySignals, speaker and podcast host of HappyToday podcast.
We help our customers improve their internal services’ performance by measuring and analysing employee happiness and productivity.
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