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HappySignals invites you to its webinar

Webinar 3: How to use employee experience data to support your IT initiatives?

About this webinar

In just 30 minutes, find out how to avoid failure in your strategic IT initiatives

How do your colleagues really feel about the service your IT organization provides? Are IT changes making them happier and more productive?

Strategic IT changes - ie. changing the ITSM tool, outsourcing the Service Desk or changing the service provider, making IT customer/employee centric, moving from traditional SLA’s to Experience based measurement, taking chat/chatbot in use or piloting Machine Learning and AI - should always be about making things better for your employees. It's not just about the schedule and the budget – it's about the people. Their happiness is good for business, and should be the ultimate measure of success in important IT projects.

In this webinar, we will cover how to use employee experience data to

  • discover what end users real needs are
  • identify the biggest opportunities for improvement (should we remove the email channel from use?)
  • measure the outcomes and impact on the employee experience
  • provide greater transparency to all your stakeholders – from service desk analysts and technicians, to the CIO and other C-suite executives

We will share examples from our global benchmark, the Happiness Score™ and customer best practices.

If you're planning to implement any strategic IT initiatives or projects during 2019 or 2020, then now is the time to start measuring the employee experience.

Register now!

Your HappySignals Team

Hosted by

  • Guest speaker
    Pasi Nikkanen CPO @ HappySignals

    One of the co-founders at HappySignals, speaker and podcast host of HappyToday podcast.


Employee experience measurement tool for ITSM

We help our customers improve their internal services’ performance by measuring and analysing employee happiness and productivity.