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Lessons To Be Learnt From QSR Leaders

About this event

The event has ended however you can view the best bits from our webinar here

Quick Service Restaurants (QSR) are the balance and interaction between people and technology – and how that will evolve. QSR has developed massively during the pandemic on both sides of the Atlantic, driving the acceleration of tech usage, multi-lane drive-thrus, more click'n'collect and online ordering, less eat in (at least for the moment), so how does the human element fit in? Join our Harri panel where we discuss with some of the most inspiring QSR leaders to talk about the lessons we can learn from these well known brands.

Our Host Peter Martin will steer the conversation around the following topics:

  • People & Engagement - What does team engagement look like and what's important in terms of communication?
  • Technology & Operations - How has technology supported the operational elements of the business?
  • Covid-19 & Safety - What safety measures are in place and what's going to be important for the future?
  • Leadership - How have leadership teams navigated the last 12 months?
  • Future - What does the next 12 months look like?

The Panel includes:

  • Richard Dening-Smitherman, Chief Operating Officer - Burger King
  • Juliett Campbell, HR Director - Papa Johns
  • Jade Casey, Head of People - Wingstop
  • Grant Read, People & Operations Director, Demipower (KFC Franchise)

Hosted by

  • Team member
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    Harri Webinar Harri

Harri

Harri is a HCM and Workforce Management platform that helps service-driven businesses build, manage, and engage their teams.