On demand events
Beyond the Hype: GenAI in Customer Experience in 2026
About 1 hour
In English
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Hands-on: building your first CX agent with Hello Customer and Claude
About 30 minutes
In English
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MS
How to build a customer-centric culture that actually lasts with Michel Stevens
About 30 minutes
In English
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L’Analyse Sémantique Au Service De L’Action : L’Exemple Norauto
About 30 minutes
In French
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Piloter l’expérience client par la gouvernance : le cas Toyota Financial Services
About 30 minutes
In French
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Trust is the new currency of digital Customer Experience
About 30 minutes
In English
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MS
Voice of Customer Intelligence: Using customer feedback to gain competitive advantage
About 1 hour
In English
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