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Highlight // Operations Hints, Tips and Open forum Q&A

About this webinar

About: Operations Hints, Tips and Open forum Q&A

Following our last webinar about our comprehensive support system, we felt it would be useful to talk to you about some hints and tips from an Operations perspective. Whether this is onboarding your new customer, training  team members, managing your help desk or simply troubleshooting customer issues.

Topics we'll be covering:

- Provisioning in advance

- Folder structure and naming conventions

- Tech Testing devices / Tech Info

- Reporting and Trending

- Pop out windows

- '3 clicks away' to identifying an issue

Join Craig for this hints & tips plus open forum webinar. 

"I would love to hear your success and challenges in using Highlight, as your feedback and ideas drive us to develop a tool that delivers value to all parts of your Organisation."

Hosted by

  • Team member
    T
    Craig Smith Technical Account Manager @ Highlight

  • Team member
    T
    Mia Worthington Product Manager @ Highlight

  • Guest speaker
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    Joffy Lunt

  • Team member
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    Moderator Alex Moderator of Webinars @ Highlight

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