About this event
The wider global business scene is finally realizing what many successful companies have known for quite some time now: customer support is the face of your company.
Investing in the quality of your customer support experience is one of the most powerful ways to grow your company, but every company’s definition of “quality” is different.
Earlier in 2021, Intercom, Klaus, and Support Driven published the first ever Customer Support Quality Benchmark report. As we are getting closer to the end of the year, it is time to revisit some of these numbers and compare them with recent changes, trends and take a sneak peek to 2022.
Join this session and get recommendations from practitioners on how to close the gap between customers and businesses:
On November 30th at 3PM GMT, we will be joined by three experts on this matter:
The event will be hosted and moderated by Scott Tran, Founder of Support Driven.
We make customer messaging apps for sales, marketing, and support, connected on one platform.
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