About this event
No part of the western world has been exempt from the rise in customer expectations, especially regarding omnichannel. In the retail sector, especially where food and beverage distribution is concerned, the opportunities are almost endless: from common Click & Collect to more rare recipes-based grocery lists, new services are blooming - and increasing the complexity of the supply chain.
But does it really? With flexible technology, it can actually be quite easy to be ready for anything and to have the option to test & learn new omnichannel services on the fly - what could be called a flex channel approach.
Leave the webinar with a clear checklist of what you need to achieve this level of flexibility for your business, while also making your supply chain more agile and resilient.
Hosted by
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External speaker
Joe Vernon EPAM SystemJV E
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External speaker
Joe Vernon Principal, Supply Chain Emerging Technology Business Consulting @ EPAM SystemsE
Joe Vernon is Principal of Business Consulting at EPAM Systems, where he specializes in supply chain processes, technology and strategy. As a supply chain transformation expert, with more than 25 years of experience, he combines knowledge of best-in-class technologies with process redesign, creative solutioning, optimization strategy and manufacturing and distribution operations. His consulting experience spans across multiple sectors, including retail, consumer packaged goods, healthcare and telecommunications.
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External speaker
Swaroop Pawar Head of Partnerships @ KbrwE
With almost 20 years of experience in business working for SaaS companies and consultancies, Swaroop developed a strong expertise in helping retailers optimise their operations and manage their omnichannel processes.
Kbrw
For operational efficiency & CX excellenceKbrw delivers cloud-native omnichannel solutions, empowering retailers and e-commerce companies to innovate in customer experience and operational excellence. Our solutions, like our OMS and WMS, are recognized by the best analysts for their performance.
