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Klaus invites you to their event

Supporting Support Teams: How Wild Alaskan Company uses Assembled and Klaus for better customer experiences

About this event

Assembled and Klaus will host a joint online webinar together that focuses on how Wild Alaskan Company implemented WFM & QA to supercharge their support organization and elevate customer experiences, all while empowering their agents.

Join the webinar and find out:

  • How to benefit from different types of quality assurance and include support agents to the process?
  • How WFM platforms can enhance adherence in support teams?
  • When should a company invest into QA / WFM tools? How to set these up?
  • Which metrics and KPIs are right for your support teams?
  • ..and more!

🙀 Can't make it? Don't worry - everyone who registers will get access to the webinar's replay.

Hosted by

  • Guest speaker
    Meg Christman Director of Member Experience @ Wild Alaskan Company

  • Guest speaker
    Riley Young Educational Content Specialist @ Klaus

  • Guest speaker
    Valerie Huynh Product Marketing Manager @ Assembled


Make every conversation better

Hypergrowth companies use Klaus to run an effective QA process, coach agents, and boost customer retention.

Built by support folks, for support folks ❤️