A £5bn market with almost no competition: the franchise opportunity in home insurance claims

For more than 21 years, Aspray has been helping homeowners through some of the most stressful moments of their lives: challenging home insurance claims. Yet in a UK industry worth an estimated £5bn, Aspray handles only around 0.3% of claims, and most people still don't know a service like this exists. In this session, Elliott Boyden, Franchise Development Manager, and Ellie Whittle, Claims Relationship Manager, explain why an established brand still has huge growth potential in front of it, how the franchise model works day to day, and why a business built on helping people when it matters most can also be a resilient one.

In this session we'll cover:

• Why a 21-year-old franchise brand still has huge growth potential in front of it

• The size of the opportunity: a £5bn industry where most people don't know this service exists

• What Aspray franchisees actually do: helping homeowners with challenging insurance claims

• What makes the business model resilient, whatever the economic climate

• How claims are handled behind the scenes, with Claims Relationship Manager Ellie Whittle

• What it takes to join the network, and the support you can expect

Speakers:

• Elliott Boyden (Franchise Development Manager, Aspray)
• Ellie Whittle (Claims Relationship Manager, Aspray)

📅 1 December 2026 | 11:30 AM GMT