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Showcase: A Look Into Petsure’s Knowledge Refresh Journey

About this event

Join us for an insightful look into Petsure’s recent knowledge transformation journey, as Yannick L'Eveille (Knowledge Management & Training Officer at Petsure) shares his strategies, wins and lessons learned along the way.

Hosted by

  • Guest speaker
    YL G
    Yannick L'Eveille Petsure

  • Team member
    T
    Livepro Team

  • Team member
    BF T
    Brooke Fletcher

  • Team member
    JW T
    James Walsh

livepro

Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.