About 1 hour

About this event

Lack of proactive customer support, difficult user experience, and lack of added value are just some of the reasons for churn. Luckily, all three can be improved with impeccable customer onboarding!

In this panel discussion, customer success experts from Asana, Atrium, and Livestorm discuss how you can use customer onboarding to prevent churn and gain points in the early stages of the customer relationship.

We will cover:

What makes onboarding successful
How it can prevent churn
How to automate while staying personable

Join experts:

Sarah Bedford, Head of Customer Success at Livestorm
Nina Vogt, Manager of Customer Success at Asana
Bridget Sicard, Customer Experience Team Lead at Atrium

For a live panel discussion 🗓 Tuesday 23rd of November 5 PM CET (11 AM EST)

Hosted by

Guest speaker

G
Bridget Sicard Team lead, Customer Success @ Atrium
Team member

T
Sarah Bedford CSM, Senior manager
Guest speaker

G
Nina Vogt Manager, Customer Success @ Asana

Livestorm

The end-to-end Video Engagement Platform for today's teams.

Livestorm is the browser-based platform that allows you to connect, manage, and measure all of your events in one place. Engage your audience and collaborate with ease!

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