Manyone invites you to their event
About this event
AI will transform how we shop. Whether it's personalised, efficient, engaging, or spatial interactions, the customer experience is about to revolutionise.
A study by Accenture found that 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations. While personalised experiences are not a new sales tactic, AI is reshaping both the possibilities and the expectations.
In this 30-minute live, interactive webinar, Hannah Gutkauf and Danilo Saito will take you through an AI-enabled customer experience vision they’ve created that operates at the intersection of today’s AI capabilities and customer needs. A North Star vision that they advocate as being a helpful way to align and prioritise resources and empower employees. After all, visions can often be vague and abstract. Still, a good, tangible vision can reduce wasted effort, align stakeholders, save money and time across the organisation, develop faster, and adapt even more rapidly to product, behaviour, and market changes.
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Hannah is a strategic technologist with expertise in business-critical use cases for emerging technologies. As Managing Partner at Manyone, she helps to develop solutions for clients like IKEA, LEGO, and Microsoft. Specialising in VR, AR, IoT, and AI, focusing on data-driven processes and results.
Design Director at Manyone NYC, blending strategy, design, and emerging tech. With over 12 years of experience, Danilo has worked on a mix of global innovation projects—from digital & physical products to future customer experiences—for clients like Magic Leap, Walmart, LG, and several startups.
Manyone is the global strategy-design consultancy. We fuel forward-thinking businesses to accelerate game-changing strategies, products, and services.
