Monta invites you to their event

Powering EV Success: Monta’s approach to end user, partner and technical support

About this event

Join us for an insightful webinar on December 11th with Monta's Michael Jagt, where we'll explore how Monta’s in-house support team enables partners and delivers exceptional service across all channels. Our dedicated support team resolves issues quickly and proactively monitors performance to ensure optimal uptime. With clear metrics and close collaboration, we continuously improve customer experience and operational efficiency.

In this session, you'll learn about:

  • Monta’s support structure: How our dedicated in-house teams support both partners and end-users
  • Key performance metrics: An overview of performance, metrics, and targets that drive success
  • Collaboration for operational efficiency: How Monta works with CX teams and partners to streamline processes and deliver seamless support

This webinar is perfect for all the EV industry professionals looking to enhance their understanding of customer support excellence in the growing EV market.

Time: 15:00 - 16:00 (CET)

Date: December 11th

Hosted by

  • Team member
    NM T
    Nina Medina

Monta

A platform built to EV better.

Monta is the ultimate platform powering the entire EV charging ecosystem. From drivers and enterprises to operators and cities, we have the most flexible end-to-end software covering all use cases and EV charging needs.