Natterbox invites you to their event

The Role of ChatGPT in Predictive Customer Service

About 45 minutes

About this event

EPISODE 4 -- Predictive Customer Service

In this webinar series, Natterbox explores the practical applications of AI across customer service. So far we have discussed the role of AI as it relates to call coaching, assisted responses, and Salesforce administration. Next up, Predictive Customer Service.

In this fourth and final episode, we explore what the future of AI will look like in contact centers in the next 12 months, including cutting-edge advancements in AI technology that are reshaping customer service. We’ll also discuss emerging trends that are shaping the way businesses engage with their customers, and reveal best practices for leveraging predictive customer service to unlock extraordinary results.

This webinar is not to be missed, especially if you’re a contact center manager, CX professional, or customer service executive on the hunt for the next big thing.

Hosted by

  • Guest speaker
    G
    Neil Armstrong Senior Director of Product Management, Service Cloud @ Salesforce

  • Team member
    T
    James Radford Product Manager @ Natterbox

  • Team member
    T
    Jamie Cooper Chief Product Officer @ Natterbox

  • Team member
    T
    Chris Martin President, CSO @ Natterbox

Natterbox

Your Salesforce Contact Center Made Easy

Natterbox, is a native AI-powered Salesforce contact center solution that helps businesses create connected, frictionless CX across voice, messaging, and video, to deliver wow moments at scale.

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