About this event
A form gets submitted. A renewal comes due. An order ships. Each one is a moment your customer's actually paying attention, and right now, reaching them at that moment depends on someone remembering to make the call.
Watch what happens when an AI Agent makes that call instead: triggered directly from Salesforce, running the moment it matters, over voice, SMS or WhatsApp.
In this session, we show:
- A webform submission becomes a call, then a text. Within 60 seconds, the agent calls to gauge interest, then follows up by text.
- A renewal 30 days out gets a proactive check-in, catching risk while there's still time to act.
- An order ships, and the customer gets an SMS with tracking, so "where's my order?" calls stop coming in.
- An appointment reminder becomes a confirmation call, handled automatically.
Whichever of these matches how your team works today, you'll learn exactly how it's built (triggered from a Salesforce Flow).
Who's this for: Sales, service, CX and RevOps leaders, whether you're already running Natterbox AI Agents or just curious what's possible.
Hosted by
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Team member
Simon Woodward Director of AI Solutions @ NatterboxT
Simon is Director of AI Solutions at Natterbox, a Salesforce-first contact centre platform. With over 10 years in the contact centre space, he leads the design and deployment of voice and digital AI agents for enterprise customers across sectors including travel, utilities and financial services.
Natterbox
Your Salesforce Contact Center Made EasyNatterbox, is a native AI-powered Salesforce contact center solution that helps businesses create connected, frictionless CX across voice, messaging, and video, to deliver wow moments at scale.
